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FLEXI BUY DISBUDS CONDITIONS & POLICIES
For fresher flowers, better prices & real flower value, we do not stock flowers but source them from the suppliers subsequent to receiving your order. The high turnover with the suppliers ensures the freshest stock and saves us installing expensive refrigeration and having to ditch flowers not sold, all of which enables our low prices for the complete package being: Flowers + Vase + Card + Delivery + Photo.
ORDERING When you have 'ADDED TO CART' there are Preferred Colour Choices for the Flowers. Those Preferred Colour Choices are NOT guaranteed, and if not available the florist will make a choice for you. Colours that are chosen will likely vary from the screen colours. You will receive an emailed photo of what is delivered. A quality Jade Vase upgrade (most suitable for a 10 stem package), instead of the free vase, is available in the Cart for an additional $15.00.
SUBSTITUTION POLICY We substitute Magnums for Mums if Mums not available. We substitute Mums for Magnums if Magnums not available.
IN THE UNLIKELY EVENT DISBUDS ARE SOLD OUT We substitute 5 Disbuds for 10 Roses of greater value, i.e, 10 Roses + Vase + Card + Delivery + Photo We substitute 10 Disbuds for 20 Roses of greater value, i.e, 20 Roses + Vase + Card + Delivery + Photo.
FOLIAGE As Chrysanthemum foliage is not very attractive, we replace it with Camellia or Gardenia foliage.
NEXT DAY FREE DELIVERIES Orders for Next Day Delivery must be made by 3.00pm the day before the chosen delivery days of Tuesday to Saturday. EXCEPTIONS: If Sunday delivery is required, the order must be made by 3.00pm the Thursday prior to the Sunday. If Monday delivery is required, the order must be made by 3.00pm the Sunday prior to the Monday. For orders made on Saturday or Sunday by 3.00pm, the earliest delivery that can be made, will be the following Monday.
We need these timeframes for us to enable purchase from our suppliers, so as to maintain our low prices with freshness of flowers. Subsequent to delivery we will email you a photo of what was delivered along with delivery details.
GUARANTEE CONDITIONS Events & Weddings
Orders must be made at least 5 weeks prior to the date that you require delivery of the flowers.
Minimum order value is $295.00
The prices displayed on the website may not be available for Mother's Day or Valentine's Day periods.
Orders for supply within those periods, may have a surcharge which will be included in the (no obligation to pay) invoice we send you.
If the invoice is paid, then once we order and pay our supplier your order cannot be cancelled or refunded.
Unless otherwise set out in the invoice sent to you, there is no arranging, rose dethorning, removal of rose guard petals, or any other floristry service provided.
Vases are for display purposes only and are not included in the price.
Red Asiatics Lilies may develop yellowing leaves in the latter part of their vase life.
Compensation for damaged or defective product, can only be made by way of refund.
Lilies are mainly supplied in bud, however some may be partially opened.
Delivery will be made in 20 litre buckets. If you do not provide containers for transfer of the flowers, we can leave the buckets with you. However if you do not return our buckets to our place of business within 14 days, we will invoice you for the buckets.
CONDITIONS Bulk Buy Conditions
Minimum order value is $125.00.
Orders should be placed at least 30 Days prior to the date that you require delivery of the flowers.
Orders less than 30 days may be subject to availability of flower varieties and colours. We will work with you closely, and for any varieties or colours that we cannot provide, substitution or full refund will be available.
If you request a PayPal invoice at checkout, we will send you a PayPal invoice with the payment terms and other details within 24 hours.
Colours of flowers may not exactly match the colours of your computer screen or mobile screen.
The prices displayed on the website are not available for Valentine's Day, Mother's Day and Christmas Day periods.
Orders for supply within those periods, may have a surcharge which will be included in any invoice we send you.
If the invoice is paid, then once we order and pay our supplier your order cannot be cancelled or refunded.
There is no arranging, rose dethorning, removal of rose guard petals, foliage removal or any other floristry service provided.
Vases are for display purposes only and are not included in the price.
Compensation for a damaged or defective stem, can only be made by way of refund for that particular stem or stems.
Lilies are mainly supplied in bud, however some may be partially opened.
Sunflowers are mainly supplied in bud, however some may be partially opened. Some Standard Sunflowers may have green centres instead of black centres.
If Lilies or Sunflowers are required to be open at delivery, extra charges will apply. Please let us know if that is the case and we will provide you with full details.
Delivery will be made in 20 litre buckets. If you do not provide containers for transfer of the flowers, we can leave the buckets with you. However if you do not return our buckets to our place of business within 14 days, we will invoice you for the buckets.
FREE DELIVERY FOR SPOT BUYS IS LIMITED TO POSTCODES: 4551, 4553, 4556, 4557, 4558, 4559 & 4575. DELIVERY OUTSIDE THOSE POSTCODES ON THE SUNSHINE COAST IS PLUS $10.00
Rose / Lily Pre-order Form We will send you a PayPal invoice
1 Bunch of Roses (10 stems). 1 Bunch of Multi-bloom Lilies (5 stems). 1 Jade Vase. 1 Message Card. Delivery Sunshine Coast. Emailed Photo of what was delivered.
Disbud Package Ordering
• 5 or 10 STEMS PACKAGE, please choose from below. • FREE 7 DAY Delivery. • FREE Vase with Every Order. • FREE Matching Card. • FREE Replacement Gardenia or Camellia Foliage. • FREE Photo of what was Delivered.
Disbud Package Ordering
• 5 or 10 STEMS PACKAGE, please choose from below. • FREE 7 DAY Delivery. • FREE Vase with Every Order. • FREE Matching Card. • FREE Replacement Gardenia or Camellia Foliage. • FREE Photo of what was Delivered.
