For fresher flowers, better prices & real flower value, we do not stock flowers but source them from the suppliers subsequent to receiving your order. The high turnover with the suppliers ensures the freshest stock and saves us installing expensive refrigeration and having to ditch flowers not sold, all of which enables our low prices for the complete package being:
 Flowers + Vase + Card + Delivery + Photo.

ORDERING
 When you have 'ADDED TO CART' there are Preferred Colour Choices for the Flowers.
 Those Preferred Colour Choices are NOT guaranteed, and if not available the florist will make a choice for you.
 Colours that are chosen will likely vary from the screen colours.
 You will receive an emailed photo of what is delivered.
 A quality Jade Vase upgrade (most suitable for a 10 stem package), instead of the free vase, is available in the Cart for an additional $15.00.

SUBSTITUTION POLICY
 We substitute Magnums for Mums if Mums not available.
 We substitute Mums for Magnums if Magnums not available.

IN THE UNLIKELY EVENT DISBUDS ARE SOLD OUT
 We substitute 5 Disbuds for 10 Roses of greater value, i.e, 10 Roses + Vase + Card + Delivery + Photo
 We substitute 10 Disbuds for 20 Roses of greater value, i.e, 20 Roses + Vase + Card + Delivery + Photo. 

FOLIAGE
As Chrysanthemum foliage is not very attractive, we replace it with Camellia or Gardenia foliage.

NEXT DAY FREE DELIVERIES
 Orders for Next Day Delivery must be made by 3.00pm the day before the chosen delivery days of Tuesday to Friday.
EXCEPTIONS:
 If Saturday or Sunday delivery is required, the order must be made by 3.00pm the Thursday prior to the Saturday & Sunday.
 If Monday delivery is required, the order must be made by 3.00pm on the Sunday prior to the Monday.
 For orders made on Saturday or Sunday, the earliest delivery that can be made, will be the following Monday.

We need these timeframes for us to enable purchase from our suppliers, so as to maintain our low prices with freshness of flowers. Subsequent to delivery we will email you a photo of what was delivered along with delivery details.